{"id":273,"date":"2020-07-20T08:46:21","date_gmt":"2020-07-20T08:46:21","guid":{"rendered":"https:\/\/flowhealthcareservices.co.uk\/index.php\/about\/"},"modified":"2023-09-11T18:31:02","modified_gmt":"2023-09-11T17:31:02","slug":"about","status":"publish","type":"page","link":"https:\/\/flowhealthcareservices.co.uk\/HOME\/about\/","title":{"rendered":"About"},"content":{"rendered":"\t\t
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Your Privacy is Central.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Here at Flow Healthcare Services, we understand that your situation is private. We take it upon ourselves to champion your privacy and independence with quality care staff who offer an excellent, compassionate service. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our Ethos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maintaining our own first-hand experience caring for an individual within the home environment, we understand the importance of finding someone with the compassion and skill required to care for a loved one.\u00a0<\/span><\/p>

We are changing the approach to the care system in the UK and implementing a people-first agenda. We want families and loved ones to take comfort in the knowledge that their loved ones will receive the best care available to them.\u00a0<\/span><\/p>

Our highly trained and compassionate care staff are central to this ethos, and they are recognised, praised, and rewarded for their responsible attitude and work ethic. We understand that personal and reliable care is invaluable.\u00a0<\/span><\/p>

Our service aims to offer the user the ability to remain in their own home for as long as possible, and we want all families to take comfort in the knowledge that their loved one is in capable, caring hands.\u00a0<\/span><\/p>

We pride ourselves on possessing all the skills and knowledge required to enhance service users\u2019 quality of care. We cater to the needs of individuals and their families to deliver a truly exceptional care service.\u00a0<\/span><\/p>

Our staff embody our ethos and are valued in the community, and they are part of our family of unique people seeking to offer the highest standard of care. Clients\u2019 dignity and respect are at the forefront, and through an unfaltering service, we aim to provide their loved ones and families with comfortable, uninterrupted peace of mind. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Beliefs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The following are a set of standards we always adhere to:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Kindness and Compassion<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We always act with genuine kindness and compassion to provide the highest quality of care and client comfort. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Respect<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Every client is treated with sincere dignity and sensitivity, no matter the circumstance. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Outstanding Care Quality<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We guarantee that clients always receive the highest standard of care and tailor our service to the service users’ changing needs and requirements.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Reliability and Punctuality<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We will constantly adhere to the client\u2019s schedule and ensure a warm and genuine care experience.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Celebrate and Embrace Cultural Differences<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We always welcome cultural differences and respect race, religion, and ethnicity. This includes appropriate dress and remaining respectful of the client\u2019s home and surroundings. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Above and Beyond<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We want to ensure complete client satisfaction. We will achieve this by remaining diligent and mindful of the client\u2019s changing health and care requirements and going the extra mile to ensure we continually improve their quality of life. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Why should I choose Flow Healthcare Services as my domiciliary care provider? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At Flow Healthcare Services, we specialise in providing quality home care to adults in need and will ensure we carefully match carers to meet the needs of our clients, offering a tailored care service. <\/span>g home care to dependent adults \u2013 carefully matching carers to meet the needs of our clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Positive Recommendations <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are evolving and gaining momentum through word of mouth, gaining positive recommendations because of our consistent, quality service to our clients and carers. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Regulated Service<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are registered with the Care Quality Commission (CQC) and work in unison with Social Services Departments and health professionals. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Efficient Response<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We have all procedures working effectively and efficiently on each client\u2019s behalf with dependable support staff. We can commence work for a client within 24 to 48 hours of a request. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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We Care for Our Carers<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Flow Healthcare Services understands that our carers will do an excellent job in their service if they are happy and confident in their abilities. As a result, training is an essential part of our carer induction process. We offer all new staff an induction training course, and they all come back for an annual update. They also receive specialist training throughout their time with us.\u00a0<\/span><\/p>

We have a specialist carer support team who can offer assistance, advice and a listening ear to all of our carers should it be required. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ready To Get Started?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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01332 498 340<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tcontact us today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Your Privacy is Central. Here at Flow Healthcare Services, we understand that your situation is private. We take it upon ourselves to champion your privacy and independence with quality care staff who offer an excellent, compassionate service. get started Our Ethos Maintaining our own first-hand experience caring for an individual within the home environment, we […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-273","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAbout - Supporting Lives, Building Futures<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/flowhealthcareservices.co.uk\/HOME\/about\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About - Supporting Lives, Building Futures\" \/>\n<meta property=\"og:description\" content=\"Your Privacy is Central. 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